When trying to download a file, have you been getting this error message:
"C:\Windows\Temp\xxxxx.xxx could not be saved because the source file could not be read"?
Did you install OVER the previous version of Netscape or Mozilla, without UNinstalling via Control-panel | Add/Remove first? Most problems with Netscape 7.1 stem from installing over, rather than uninstalling via the Add/Remove Programs applet. Netscape 7.1 files are not compatible with older versions, therefore problems arise when you don't uninstall the existing version properly. Uninstalling via Control Panel | Add/Remove Programs applet will not touch your profile data.
However, if this is not the case, then try the below listed workarounds:
Close Netscape, including Quick Launch:
Navigate to the C:\Program Files\Netscape\Netscape\components folder:
• Delete: compreg.dat (or rename)
Navigate to the salted (*.slt) folder
Profile Folder Location
• Delete: downloads.rdf (or rename)
• Delete: mimeTypes.rdf (or rename)
• Delete: history.dat
• Delete: XUL.mfl
• Delete: Cache folder
(The last three items are general maintenance, and should be deleted on a regular basis.)
If you still are unable to download, then it may be necessary to uninstall Netscape, and Mozilla, if it is installed, and follow this procedure:
After uninstalling Netscape and or Mozilla
thru Add/Remove, check here:
C:\Program Files\Common Files\mozilla.org\GRE
If the GRE folder exists delete the folder.
ONLY if you're comfortable editing the
Registry, delete these keys:
Backup the Registry before editing...
Run regedit and search for all references to
Mozilla, mozilla.org, and Netscape.
Delete all references to either program, including the Program folders:
Remember to back up your plugins folder before deleting the Program folders.
Feedback from users give positive results from deleting the compreg.dat file, but have reported that it is not a long term fix, and has to be repeated intermittently. For a permanent fix, upgrade to Mozilla 1.5.
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